All accounts
Support Pain Points
Unhelpful Chatbot Support
TrustpilotChatbot cannot resolve issues; customers cannot reach human support.
Slow Ticket Resolution
RedditSupport takes 3+ days to respond to initial email inquiries.
Auto-Closed Tickets
TrustpilotSupport tickets auto-close after 3 days regardless of resolution status.
Refund Policy Stonewalling
TrustpilotSupport denies refunds over £1000 citing 30-day policy without notice.
Transferred Between Teams
TrustpilotCustomers get transferred between teams without their issues being resolved.
Aaron Gordon
Chief Customer Operations Officer
new hire trigger
Context
LinkedIn ↗✦ Outreach sequence
Reference material
Buying committee contacts scored highest by ICP fit — sourced from Clay
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Activity Timeline
LinkedIn engagement
Medium engagement · 19 impressions · 18 engagements
Website visit
1 page view · 1 visitor · avg session 00:00:05
Large group researching Customer Engagement
Buyer intent from ZoomInfo content network · 1 spike
Small group researching Mobile Engagement
Buyer intent from ZoomInfo content network · 2 spikes
LinkedIn engagement
Very Low engagement · 4 impressions
Website visit
3 page views · 3 visitors · avg session 00:03:40
New Hire for Chief Product Officer — Michael Ross
New Hire for Chief Product Officer — Michael Ross
New Job Posting for Sr Director, Customer Transformation and Strategy
G2 buyer intent
1 competitor pageview · 4 visitors · stage: awareness
G2 buyer intent
1 competitor pageview · 2 visitors · stage: awareness
Latest Intent
30.0
current ISO week (Mon–Sun) · differs from 7-day score tile
Δ last 12w
+13.0
Click a point to filter signals to that week. Click again to clear.
Support Pain Points
Unhelpful Chatbot Support
TrustpilotChatbot cannot resolve issues; customers cannot reach human support.
Slow Ticket Resolution
RedditSupport takes 3+ days to respond to initial email inquiries.
Auto-Closed Tickets
TrustpilotSupport tickets auto-close after 3 days regardless of resolution status.
Refund Policy Stonewalling
TrustpilotSupport denies refunds over £1000 citing 30-day policy without notice.
Transferred Between Teams
TrustpilotCustomers get transferred between teams without their issues being resolved.
Aaron Gordon
Chief Customer Operations Officer
new hire trigger
Context
LinkedIn ↗✦ Outreach sequence
Reference material
Buying committee contacts scored highest by ICP fit — sourced from Clay
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material
Buying committee · committee cadence
Context
✦ Outreach sequence
Reference material